How To Use Your Profiled Email To Replace Lost SIM – JAMB Guidelines 2025
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Posted 3 months ago at 3:07 am on Sunday, July 06, 2025 by Admin
The Joint Admissions and Matriculation Board (JAMB) has introduced a new service called the “Profiled Email” to help candidates who lost their SIM cards regain full control of their JAMB profile. This new system allows candidates to update their profiles with a working email address, which can then be used to reset passwords, view results, and access other key services.
Here’s a step-by-step breakdown of how to complete this process:
Step 1: Obtain and Complete the Template
1. Visit Any Accredited CBT Center
Go to a JAMB-approved CBT center and request the new email update template (TEMPL 006).
2. Complete the Template
- Fill in important details like your JAMB Registration Number, phone number, full name, and a new email address (which must not have been used on the JAMB platform before).
- The form includes a declaration/attestation section, which must be signed to confirm the correctness of your details.
- You must also sign the template to make your request official and binding.
Step 2: CBT Center Processes the Template
3. CBT Official Login
A CBT center official will log in to the JAMB CBT Registration App using their credentials and begin the process to “add email.”
4. Upload the Template
The official uploads your completed and signed template to the system.
- This document will be stored for reference and validation.
Step 3: Authenticate the New Email
5. System Verification
- The system will verify that your new email is valid, active, and not already linked to another JAMB profile.
- A code or verification link will be sent to the email. You must click the link or submit the code to confirm the email.
Step 4: Update Your Profile
6. Profile Update
Once verified, JAMB will officially link the new profiled email to your JAMB account.
What Happens Next?
After the new email is linked to your profile:
- You can now log in using your updated email and credentials.
- You’ll have full access to services like:
- Password Reset
- Result Checking
- Resend of Messages
- PIN Retrieval (for UTME/DE registration or result upgrades)
This new profiled email system is a major step forward for candidates who may have lost their old phone numbers and were previously locked out of their JAMB accounts. With this guide, you can now safely update your profile and regain full access to your academic records.
Here’s a step-by-step breakdown of how to complete this process:
Step 1: Obtain and Complete the Template
1. Visit Any Accredited CBT Center
Go to a JAMB-approved CBT center and request the new email update template (TEMPL 006).
2. Complete the Template
- Fill in important details like your JAMB Registration Number, phone number, full name, and a new email address (which must not have been used on the JAMB platform before).
- The form includes a declaration/attestation section, which must be signed to confirm the correctness of your details.
- You must also sign the template to make your request official and binding.
Step 2: CBT Center Processes the Template
3. CBT Official Login
A CBT center official will log in to the JAMB CBT Registration App using their credentials and begin the process to “add email.”
4. Upload the Template
The official uploads your completed and signed template to the system.
- This document will be stored for reference and validation.
Step 3: Authenticate the New Email
5. System Verification
- The system will verify that your new email is valid, active, and not already linked to another JAMB profile.
- A code or verification link will be sent to the email. You must click the link or submit the code to confirm the email.
Step 4: Update Your Profile
6. Profile Update
Once verified, JAMB will officially link the new profiled email to your JAMB account.
What Happens Next?
After the new email is linked to your profile:
- You can now log in using your updated email and credentials.
- You’ll have full access to services like:
- Password Reset
- Result Checking
- Resend of Messages
- PIN Retrieval (for UTME/DE registration or result upgrades)
This new profiled email system is a major step forward for candidates who may have lost their old phone numbers and were previously locked out of their JAMB accounts. With this guide, you can now safely update your profile and regain full access to your academic records.